Case Study: Quality Interactions

Massachusetts-based certified minority business grew exponentially to earn a spot on the Inc. 5000 list in 2022 for the first time.


Despite many long-standing relationships at top institutions, Quality Interactions often dealt with cash flow challenges stemming from long sales cycles. Their small-but-mighty team needed an infusion of funds to expand and widen their reach.

Traditional lending options weren’t available for a number of reasons so they sought alternative finance as well as enrolling in Founders First CDC’s Bootcamp accelerator program. The team used the tools from Bootcamp to evaluate key performance indicators and identify high-impact areas that included new marketing strategies and experiments to shorten the sales cycle. 


Founders First invested in Quality Interactions through a revenue-based financing facility, giving them the fuel they needed to grow their top line.


Since Founders First invested, Quality Interactions has grown their top line by 300%. Despite the COVID-19 challenge, the company capitalized on new market need and explosive growth, including doubling the size of their time and adding three additional revenue streams.


Revenue-based financing is a good fit for your health care ed tech business if you meet the following:

  • Profitable, break-even or on the clear path to profitability
  • Recurring or predictable revenues or repeatable customer contracts
  • Seeking $50,000 to $2 million in growth capital
Interested in pursuing revenue-based financing for your diverse-led company?








Michele Courton Brown
Executive Board Member, Quality Interactions
Spring 2018 Bootcamp Graduate

“Having a partner that not only invests cash in us, but also takes time to support our strategic growth is a real asset. It’s one of the things that I really treasure about the relationship I have with Founders First. It goes well beyond all cash transactions.”

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